Jeremy Kaplan
New York, NY | 516-673-7653 | jeremykaplan10@gmail.com
Software Engineer experienced in Python with Flask and JavaScript based programming. A dynamic team player and results-driven professional with great problem-solving skills and an eagerness to learn and contribute to a winning company culture. My background in Sportsbook/Casino marketing and operations has equipped me with exceptional problem-solving abilities, enabling me to thrive under pressure and efficiently meet deadlines.
TECHNICAL SKILLS
JavaScript, HTML, CSS, React, Python, Flask, SQL, SQLAlchemy, Django, GitHub, Node.js, VS Code
TECHNICAL PROJECTS
Fantasy Football Corner- GitHub
A comprehensive full stack application that serves as a one stop shop for all your fantasy football needs
Leveraged RESTful APIs to implement full CRUD (Create, Read, Update, Delete) operations, enabling seamless management of user accounts, draft picks, and player information.
Utilized Flask models to efficiently build out a series of back-end tables related to each other.
Created an algorithm that allows users to replicate the experience of a real fantasy football draft in a virtual setting, enhancing their preparedness for draft day.
Constructed a robust back-end database to store player names, which were then fed into the algorithm to generate draft picks.
Designed an intuitive front-end interface that enables users to observe computer-generated selections and input their own picks through a user-friendly form.
Hangman - GitHub
An interactive game that invites players to unravel a concealed word by strategically guessing letters, all while navigating within a finite set of attempts.
Developed intricate game logic using Python within the Flask framework.
Utilized Flask's database integration (e.g., SQLAlchemy) to facilitate efficient word database interactions.
Employed Python's data structures and control flow to handle word selection, letter checking, and game progression.
Developed data structures to store game information, such as the hidden word, guessed letters, and the number of remaining attempts.
Utilized a backend storage solution (e.g., database) with Flask integration to manage, evaluate and display user scores.
Deployed the Flask application on a backend server to make the game accessible for interactions.
EXPERIENCE
Groupay Remote
Software Engineer Intern February 2024- Present
Contributed to the maintenance of core product APIs, ensuring their functionality and reliability
Established and refined continuous integration pipelines, enhancing development efficiency and product quality
Assisted in managing API versions to ensure compatibility and scalability
Contributed to the creation and upkeep of comprehensive API documentation
Caesars Digital Jersey City, NJ
Retention Marketing Coordinator November 2021- March 2023
Strategized and executed data-driven retention marketing campaigns for 3 states, leveraging various channels such as email, push notifications, and targeted promotions, to engage and retain customers.
Conducted rigorous A/B and multivariate testing across multiple CRM platforms, systematically evaluating and identifying the most effective marketing approaches, ultimately optimizing customer interactions and driving enhanced campaign performance.
Aggregated data from the 5 operational casino states, meticulously arranging metrics such as email delivery, open count/rate, click-through count/rate, unsubscribe count/rate. Presented data weekly to senior management.
FanDuel Jersey City, NJ
Sportsbook Customer Operations Agent August 2020 - November 2021
Delivered exceptional customer support to hundreds of users across the country (roughly 60 per day) through various channels, including chat, email, and phone, resolving a wide range of user issues and providing comprehensive guidance to enhance their experience.
Proactively identified and analyzed user pain points, fostering open communication with management, and actively participated in collaborative efforts to identify and implement effective resolutions, resulting in improved customer satisfaction and retention.
EDUCATION
Flatiron School New York, NY
Full Stack Web Development, Python with Flask and JavaScript program April 2023 - July 2023
Tulane University New Orleans, LA
Bachelor of Arts, Sociology - Business minor in the School of Liberal Arts Management 2015-2019